By Brian Ploskina
What do the U.S. state department, the British military
and the FBI have in common? Each of these security-centric
organizations has recently lost laptops with sensitive information.
The cost of losing a laptop can be much greater than the
$2,000 or so spent on the hardware. Gartner estimates laptop
loss or theft costs a company more than $6,000 per incident
— and that doesn't even account for the value of whatever
data may have been lost or the liability that the loss might
create for the company.
Many cheap devices on the market can help prevent laptop
theft. Kensington Technology Group makes one of the
best-known, the Micro Saver lock, which sells for about
$45. The MicroSaver's cable attaches to a tiny hole on the
side of the laptop and latches the machine to a desk or
whatever other furniture is nearby, just like locking a
bike to a bike rack. Kryptonite, which got its start in
bike locks, makes a similar lock for laptops.
But despite the fact that 95 percent of laptops are equipped
for such locks, only 10 locks are sold for every 100 laptops
purchased, says Cathie Smithers, Kensington's senior security
product manager. "It seems today everyone knows about complicated
technologies like encryption and firewalls, but something
simple like cables gets overlooked," she says.
Kensington has also developed the SonicLock, a motion-detection
device that attaches to a laptop and can sense when it's
being moved. Lexent Technologies makes a competing pro duct
for business travelers called iSpy.
Another company, Caveo Technology, has developed
a system that detects when a laptop is taken beyond a given
range. A user can set up a 100-foot diameter around a certain
point, and a 110-decibel siren will sound if the laptop
is taken out of that range. Caveo's device — expected to
be widely available early next year — is the only antitheft
product on the market that slides into a laptop's PC Card
slot instead of attaching to the machine's exterior. It
shuts down the computer and prevent it from rebooting if
it senses unauthorized access.
If these preventive measures don't work, there are other
steps a company can take to protect its electronic assets
even when a laptop is in someone else's possession. Several
services — such as those offered by Absolute Software's
Computrace, Loss Prevention Services' LapTrak, Lucira and
zTrace Technologies — can track a laptop's location after
it's been lost or stolen. These services typically cost
$50 per laptop per year.
Once a stolen laptop is connected to the Internet, hidden
software communicates back to the provider's data center
and the laptop is traced.
With IT budgets being pared, com panies are looking at
ways to better protect laptops, says Gartner senior analyst
Mark Marge vi sius. "They can't afford to lose that equipment."
1.2 million: The number of laptops reported lost or stolen
by U.S. companies in 2000, a 33 percent increase over 1999
Source: Safeware
$62,000: The average yearly cost to a company in hardware
and lost productivity because of misplaced or stolen laptops
Source: Computer Security Institute/FBI 2001 study
10: The number of cable locks sold for every 100 laptops
sold in the U.S.
Source: Kensington Technology Group
Copyright (c) 2001 Ziff-Davis Inc. All Rights Reserved.