Caveo - FAQ's



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FAQs


	INSTALLATION AND SETUP

1	I am having trouble setting my Motion Password™. What am I doing wrong?

2	Why do some Motion Password™ positions get rejected?

3	During setup, I was entering the three recovery questions and answers and hit a wrong key and never completed that process. How do I get back there?

4	Why does the Caveo Setup Wizard appear every time I log in?

5	When I try to "Register Online", I get an error saying that permission was denied.

	OPERATION

	Motion Password™

1	The Motion Password™ doesn't work for me. What am I doing wrong?


	SOUNDS

1	What are the clicks I hear at startup?

2	Why do I hear sounds when the computer is in a moving car or plane?

3	Why do I hear sounds while the computer is sitting on my desk?

4	Why don't I hear any sounds when I pick up my laptop while it is armed?


	ALARM

1	Will the alarm go off if I walk around inside the perimeter?

2	What do I do if I accidentally set off the alarm?

3	How do I turn off the alarm?


	PC CARD REMOVAL OR LOSS

1	What happens if I remove the PC Card?

2	Why doesn't my PC Card work in another laptop that also has Caveo Anti-Theft software installed?

3	What happens if I lose the card?


	PASSWORDS

1	What happens if I forget my passwords?


	USER SETTINGS

1	How do I change the settings?

2	When I attempt to start the Caveo "Change Settings" program from the control panel or the "Change Settings" icon menu item, it does not appear.

3	Why should I use auto-arming?


	OTHER

1	How do I know if the battery needs charging?

2	What happens if a thief removes the card after the alarm has gone off?

	ENCRYPTION

1	How do I use the encryption feature?

2	CaveoCrypt will let me create a volume with no password. How can this be safe?

3	Can I create encrypted volumes with CaveoCrypt that do not require the presence of the CAT card?



	UNINSTALLING

1	How do I move Caveo Anti-Theft to another laptop?